Privacy Policy
The policy: This privacy policy is for the
website: merchandise.britishiceskating.org.uk served by Whittaker Office
Supplies Limited, Unit 3 Weldon Road, Loughborough Leicestershire. LE11 5TE and
governs the privacy of users who choose to use them. It explains how we comply
with the GDPR (General Data Protection Regulation), the DPA (Data Protection
Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications
Regulations).
This policy will explain areas of this website that may
affect your privacy and personal details how we process, collect, manage and
store those details and how your rights under the GDPR, DPA & PECR are
adhered to. Additionally, it will explain the use of cookies or software,
advertising or commercial sponsorship from third parties and the download of
any documents, files or software made available to you (if any) on this
website. Further explanations may be provided for specific pages or features of
this website in order to help you understand how we, this website and its third
parties (if any) interact with you and your computer / device in order to serve
you. Our contact information is provided if you have any questions.
• The DPA & GDPR May 2018
We and these websites comply with the DPA (Data Protection
Act 1998) and already comply with the GDPR (General Data Protection
Regulations) which comes into effect from May 2018. We will update this policy
accordingly after the completion of the UK's exit from the European Union.
• Information We Collect
We collect information about you when you register with
and/or use our Websites. This may include your name, address, telephone number,
email address and products which you have purchased, we will not ask for
information which is excessive to our business requirements.
Information is also collected when you complete and submit
online forms (such as product surveys) and whenever you email us your details.
We will not collect sensitive personal information about you
without your explicit consent. We use 'cookies' to collect additional
information about your visit to our Websites.
• Use of Cookies
This website uses cookies to better the users experience
while visiting the website. As required by legislation, where applicable, this
website uses a cookie control system, allowing the user to give explicit
permission or to deny the use of /saving of cookies on their computer/device.
Cookies are small files saved to the user's computer’s hard
drive that track, save and store information about the user's interactions and
usage of the website. This allows the website, through its server to provide
the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from
this website on to their computers hard drive they should take necessary steps
within their web browsers security settings to block all cookies from this
website and its external serving vendors or use the cookie control system if
available upon their first visit. However, you may not be able to use all the
interactive features of our Website if cookies are disabled. This Website uses
the following two types of cookies:
Session Cookies - these are temporary cookies
which remain on your computer until you leave the Website and allow you to
carry information across pages of the Website without having to re-enter
information, all the information entered is immediately deleted.
Persistent Cookies - these remain on your
computer after you leave the Website and the information is retained for your
future usage.
• Website Visitor Tracking
This website uses tracking software to monitor its visitors
to better understand how they use it. The software will save a cookie to your
computer’s hard drive in order to track and monitor your engagement and usage
of the website, but will not store, save or collect personal information.
This website may contain sponsored links and adverts. These
will typically be served through our advertising partners, who may have
detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the
advertiser’s website through a referral program which may use cookies and will
track the number of referrals sent from this website. This may include the use
of cookies which may in turn be saved on your computer’s hard drive. Users
should therefore note they click on sponsored external links at their own risk
and we cannot be held liable for any damages or implications caused by visiting
any external links mentioned.
• Downloads & Media Files
Any downloadable documents, files or media made available on
this website are provided to users at their own risk. While all precautions
have been undertaken to ensure only genuine downloads are available users are
advised to verify their authenticity using third party anti-virus software or
similar applications.
We accept no responsibility for third party downloads and downloads provided by
external third-party websites and advise users to verify their authenticity
using third party anti-virus software or similar applications.
• Contact & Communication With us
Users contacting us through this website do so at their own
discretion and provide any such personal details requested at their own risk.
Your personal information is kept private and stored securely until a time it
is no longer required or has no use. Where we have clearly stated and made you
aware of the fact, and where you have given your express permission, we may use
your details to send you products/services information through a mailing list
system. This is done in accordance with the regulations named in 'The policy'
above.
• Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform
subscribers about products, services and/or news we supply/publish. Users can
subscribe through an online process where they have given their explicit
permission. Subscriber personal details are collected, processed, managed and
stored in accordance with the regulations named in 'The policy' above.
Subscribers can unsubscribe at any time through an automated online service, or
if not available, other means as detailed in the footer of sent marketing messages.
The type and content of marketing messages subscribers receive, and if it may
contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons /
tracked clickable links or similar server technologies in order to track
subscriber activity within email marketing messages. Where used, such marketing
messages may record a range of subscriber data relating to engagement,
geographic, demographics and already stored subscriber data.
Our EMS (email marketing service) provider is; Inprint and you can read their
privacy policy in the resources section.
• External Website Links & Third Parties
Although we only look to include quality, safe and relevant
external links, users are advised to adopt a policy of caution before clicking
any external web links mentioned throughout this website. (External links are
clickable text / banner / image links to other websites.
URL shortening is a technique used on the web to shorten
URL's (Uniform Resource Locators) to something substantially shorter. This
technique is especially used in social media and looks similar to this
(example: http://bit.ly/zyVUBo). Users should take caution before clicking on
shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website
despite our best efforts. Users should therefore note they click on external
links at their own risk and we cannot be held liable for any damages or
implications caused by visiting any external links mentioned.
• Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and
our staff conduct themselves accordingly online. While we may have official
profiles on social media platforms users are advised to verify authenticity of
such profiles before engaging with or sharing information with such profiles.
We will never ask for user passwords or personal details on social media
platforms. Users are advised to conduct themselves appropriately when engaging
with us on social media.
There may be instances where our website features social
sharing buttons, which help share web content directly from web pages to the
respective social media platforms. You use social sharing buttons at your own
discretion and accept that doing so may publish content to your social media
profile feed or page.
• Looking after your information
We take appropriate security measures in relation to the
sensitivity of the information which we hold on you.
We will not hold your information on our systems for any
longer than is necessary for us to meet the purpose of holding that
information.
Where you have made us aware that the information that we
hold about you is inaccurate or not up to date, we will update that
information.
You have the right to request a copy of the personal
information that we hold about you, address any requests to the Whittaker
Administration Team at the contact address set out below.
If you have any questions about privacy, please contact:
marketing@whittakerworkplace.co.uk. Alternatively, please write to us at:
Whittaker Marketing Team
3 Weldon Road
Loughborough
Leicestershire
LE11 5TE
or telephone us on 01509 235888